| Frequency Asked Questions |
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| 1. What are the payment methods you accept? |
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| We accept Paypal and Western Union. |
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| 2. Do you have stock? |
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Most of our pre-designed gear are in stock and ready to ship. We update our inventory level every 24 hours
and you can check the availability of each product through its product detail page.
** We reserve the items you purchase once we receive your payment.
An in-stock item can be dispatched within 24-48 hours.
A customized/made-to-order item can be dispatched within 15-25 days.
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| 3. How long does delivery take? |
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We ship our products from Thailand via Registered Airmail which normally takes 7-21 days to most countries including the United States, England, Canada, Ireland, Japan, and Australia.
For France, Germany, Belgium,and Italy, delivery time varies often. Delivery may take upto 2-8 weeks, depending on how strick of customs process at that time.
For Brazil delivery may take upto 3-8 weeks.
** EMS (express mail service) are available with extra charge. Please contact us for the shipping rate.
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| 4. Can you ship to my country/location? How much is the shipping cost to my address? |
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Yes, we ship our products widewolrd. Shipping cost is the same rate for all countries/locations.
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| 5. Will I get some discounts on shipping when purchasing multiple items? |
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Yes, you will save some shipping cost when buying multiple item. The shipping cost is calculated automatically and shown in your shopping cart. .
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| 6. How can I select a size that fits me? |
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Please consult our size-guide page at size guide page.
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| 7. I may place a large order. Can you offer a special whoelsale price? |
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Wholesale lots are welcome. we can offer good deal. Please contact us for more detail.
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| 8. I have forgotten my password. What can I do? |
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Please visit our password recovery page. Enter your email address and we will sent your information regarding your account.
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